Privacy Policy

As your Service Contract Administrator, we know that you are concerned about privacy and the security of your personal information. It is our policy to respect the privacy of each customer, and to protect their information. To that end, we restrict access to your information to authorized personnel and apply numerous security measures to ensure that your information is not used by unauthorized persons or for improper purposes.

Federal law requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do:

Type of Information Collected

As a Service Contract Administrator, we collect personal data about the Service Contract Holder from information received from the selling dealer, financing source, or the Service Contract Holder on applications or other forms. This information can include your name, address, telephone number, email address, finance information, vehicle description or other information required in order to complete your Service Contract Application; 

Reasons and With Whom We May Share your Personal Information

As a Service Contract Administrator, we need to share customer(s) information to run our everyday business, for example; to process your application, maintain your account(s), to determine eligibility in order to process claim(s) or to fulfill our duties under the Service Contract(s). This requires that our employees have access to customer information, however, they may only use this information for legitimate business purposes. 

On occasion we may be required to provide personal information about you to law enforcement or other governmental and regulatory officials. We may be required to disclose information in response to court orders or legal investigations.

Protection of Information

To protect your personal information, we maintain physical, electronic and procedural safeguards that comply with federal regulations to guard the Service Contract Holder’s non public information.  We do not disclose any non public personal information concerning customers, former customers and other non-customers with any non affiliated third parties. 

We do not disclose any non-public information about the Service Contract Holder to anyone, except as permitted by law.   

Contacting Us

If you object to the sharing of nonpublic personal information, or if you have any questions regarding this Privacy Policy, you are welcome to write us or call toll free at:

Phoenix Extended Care, Inc.
Attn:  Alfred Armenteros, Sr. VP
6303 Blue Lagoon Drive, Suite 225
Miami, Florida 33126
(800) 745-6006